7M11106 Management of Hotel and Restaurant Business
Цель: Training of highly qualified scientific, pedagogical and administrative personnel of the highest management level, capable of making managerial decisions and informed actions in scientific, pedagogical and production activities in the field of restaurant and hotel business.
Предметы на ЕНТ: Service technology in restaurants and hotels и Management of hotels and restaurants
Educational program
Training of highly qualified scientific, pedagogical and administrative personnel of the highest management level, capable of making managerial decisions and informed actions in scientific, pedagogical and production activities in the field of restaurant and hotel business.
ON1 Possesses a scientific outlook and interprets modern scientific views, theories and concepts in the context of research and regularities in the development of science, to solve scientific-theoretical, methodological and applied problems and problems of the service sector
ON 2 Able to apply in practice scientific and professional knowledge, pedagogical skills and abilities, for the implementation of the educational process in a higher school in the specialty «Restaurant and hotel business».
ON 3 Ensures the development of the curriculum with the accompanying educational and methodological complex of the discipline, in accordance with the current trends in the development of the service sector for the implementation of the educational process in higher education, specialized institutions for advanced training and retraining of personnel with higher education.
ON 4. Possesses deep professional theoretical and practical knowledge and skills to conduct scientific research and make adequate decisions in the field of sustainable development of the environment and rational environmental control in hospitality.
ON 5 Applies modern techniques and develops scenario development in the field of national and regional planning of the hospitality industry.
ON 6 Organizes processes of effective communication in a multicultural and foreign language environment, inter-functional interaction with interested market participants, negotiates, resolves conflict situations
ON 7 Conducts a marketing analysis of the market, all types of activities of placement enterprises, develops strategic, medium-term and operational plans of the enterprise, and implements mechanisms to improve the efficiency of economic activities, the quality of service and sales.
ON 8 Applies information technologies (including GIS and GDS) to solve the problems of booking, automated control, design, forecasting in the hospitality industry, simulates situations of possible achievement of threshold values through the introduction of information technologies in the hotel and restaurant business
ON 9 Applies in professional activities the methodology of the process approach in managing the quality of the formation of hospitality services; implements the systematic application of international systems and quality standards in the production process (including: TQM, Kaizen, 6 sigma, ISO, TPS)
ON 10 Forms and substantiates ways to overcome the contradictions in the development of the hospitality market by means of forecasting development, taking into account global trends and national programming,
ON 11 Demonstrates the results of independent scientific or applied research in the selected area of the restaurant and hotel business in the form of a business plan model, training material, presentations, explanatory notes, reports, articles and a dissertation in accordance with the requirements and conditions of a multicultural and foreign language environment.
ON 12 Manages the improvement of personal development, evaluates the level of one's own educational training and builds a personal trajectory for further professional training.
Master's degree educational programs
Persons entering the master’s degree or residency:when applying to organizations of university and postgraduate education:
1) an application addressed to the head of the organization of higher and postgraduate education in any form;
2) document on higher education (original);
3) certificate of completion of the internship (for admission to residency);
4) identity document (required for personal identification);
5) six photographs 3x4 centimeters in size;
6) a medical certificate in the f
Curriculum
СЕМЕСТР 1
- Organization and planning of scientific research in the field of hospitality-5 ECTS
- History and philosophy of science-3 ECTS
- Pedagogy of higher education-5 ECTS
- Scientific foundations of personal growth-5 ECTS
- Systems analysis in the hospitality industry-5 ECTS
- Leadership and business communication-5 ECTS
- Business and cross-cultural communications in hospitality-5 ECTS
- Theory and technology of effective communications in enterprise management-5 ECTS
- ESG strategies and service process quality standards-5 ECTS
- Dissertation Writing-2 ECTS
СЕМЕСТР 2
- Psychology of management-3 ECTS
- Teaching Internship-4 ECTS
- Business design in hotel and restaurant business-5 ECTS
- Management strategies for the hotel and restaurant business-5 ECTS
- Dissertation Writing-3 ECTS
- Foreign language (professional)-5 ECTS
- Quality management in hospitality enterprises-5 ECTS
СЕМЕСТР 3
- Research-4 ECTS
- Dissertation Writing-1 ECTS
- E-technologies in the restaurant and hotel business-5 ECTS
- Economic analysis of the activities of hospitality enterprises-5 ECTS
- Marketing research in the hotel and restaurant business-5 ECTS
- Management at hospitality enterprises-5 ECTS
- Cluster development of the hospitality industry-5 ECTS
- Research and forecasting of consumer demand-5 ECTS
- Hospitality risk management-5 ECTS
- Management of the effectiveness of sales of hotel and restaurant services-5 ECTS
- Research Seminar-1 ECTS
СЕМЕСТР 4
- Research-4 ECTS
- Scientific Internship-3 ECTS
- Dissertation Writing-8 ECTS
- Publication in the Proceedings of International Conferences-4 ECTS
- Research Seminar-2 ECTS
- Final Attestation-8 ECTS
Employment
State bodies of the Republic of Kazakhstan regulating the activities of the service sector; local self-government bodies regulating the activities of the service sector; state institutions, enterprises and budgetary organizations operating in the field of hospitality; business structures whose activities are aimed at organizing the activities of the hospitality industry; public organizations; non-profit organizations; international organizations and international governing bodies in the field of hospitality; research and educational organizations and institutions operating in the field of hospitality, university lecturer. Employment - 100%. The best graduates have the opportunity to enter doctoral studies. The advantage of the ЕP: two diplomas of the Republic of Kazakhstan and the Russian Federation.
Contacts
Address: Republic of Kazakhstan, Almaty, 050040, al-Farabi Avenue, 71, Campus of KazNU, Main educational building No. 6 (MEB 6), room: 211, 228, 230. Contacts: 7(727)3773333, 7(727)3773330; internal numbers: 1404; 1228; 1484 E-mail: rgit.kaznu@gmail.com
Documents of EP
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