Trade unions are one of the most important modern public institutions that protect the rights of workers and ensure a decent standard of living and working conditions.

On February 25 of this year, employees of the Balkhash district polyclinic and district hospital, a state-owned enterprise, met with the chairman of the branch of the Almaty regional Union of Trade Unions “SENIM” T. Kuanov, lawyer, secretary K.K. Baymagambetov, PhD, Doctor of Law, Associate Professor of the Department of Civil Law, Civil Procedure and Labor Law of the Faculty of Law of al-Farabi Kazakh National University D. Ryskaliev. During the meeting, answers were given to employees' questions regarding labor, socio-economic aspects, as well as reports on labor legislation, powers and activities of the trade union.

At the general meeting of the collective, the chairman of the trade union of the enterprise, Aigerim Yedikkizi, spoke, who shared with the representatives of the collective information about the work carried out within the framework of the social partnership to regulate social and labor relations.

D. Ryskaliev in his report focused on the topic: Trade unions are one of the most important modern public institutions that protect the rights of workers and ensure a decent standard of living and working conditions.

Everyone has the right to receive information, as defined by labor legislation. Everyone's right to receive information, as defined by the Constitution and various legislative acts, and to familiarize themselves with working conditions must necessarily be realized. The legal mechanisms and ways of its implementation should be fixed in acts and documents adopted at the organizational level. The social function of labor law is not limited only to ensuring employment and labor protection. The main issue is the proper regulation and registration of industrial, socio-economic relations at the organizational level.

When adopting acts, orders, and the proper application of legislation, it is necessary to clearly define which legal norms are regulated publicly, and which are regulated collectively or individually. This principle is based on the goals and objectives of labor law that comply with international standards. One of the main requirements is to ensure safe working conditions for employees, as well as to protect the complex socio-economic rights and benefits of other individuals who participate in the labor process. In this regard, the requirements for free and complete access to information about the work environment and working conditions must be strictly observed.
Legislative norms for consideration of appeals. Relations arising on the basis of consideration of appeals in all forms are regulated not only by the Labor Code, but also by the Business Code, as well as the Administrative Procedural Code of the Republic of Kazakhstan, which entered into force on July 1, 2021.

According to subparagraph 23) of paragraph 1 of Article 4 of this Code, "an appeal is an individual or collective written, oral, and also conforming to the requirements of the Law of the Republic of Kazakhstan dated January 7, 2003 No. 370–II "On electronic document and electronic digital signature" electronic appeal, videoconference, video message sent to an administrative body, an official to a person through the Government for Citizens State Corporation, the National Postal Operator, mobile applications and other information systems, including proposals, statements, complaints, requests, notifications or responses."