Registrar’s office is an academic service that registers the entire history of the student's academic achievements and ensures the organization of all types of knowledge control and calculation of his academic rating.

Services:

• registration and re-registration for academic disciplines;
• accounting of educational achievements of students;
• recovery and issuance of transcripts;
• transfer of disciplines, credits;
• GPA increase;
• liquidation of academic debt;
• organization of additional training;
• consultation of students and teaching staff.

Electronic services:

• transcript issuance within the university.

► Faculty Contact Numbers call center:

♦ Faculty of Biology and Biotechnology: 14-31
♦ Faculty of Oriental Studies: 14-28
♦ Faculty of Geography and Environmental Management: 14-27
♦ Faculty of History: 14-26
♦ Faculty of International Relations: 14-28
♦ Faculty of Journalism: 14-29
♦ Faculty of Mechanics and Mathematics: 14-25
♦ Faculty of Physics and Technology: 14-24
♦ Faculty of Philology: 14-22
♦ Faculty of Medicine and Health Care: 14-20.
♦ Faculty of Philosophy and Political Science: 14-35
♦ Faculty of Chemistry and Chemical Technology: 14-32
♦ Faculty of Law: 14-21
♦ Higher School of Economics and Business: 14-38
♦ Faculty of Information Technology: 14-36

The STUDENT'S OFFICE is an academic service that provides accounting and control of the movement of the contingent of students.
Services:

• transfer and rehabilitation of students;
• issuance of archival certificates;
• issuance of duplicate diplomas; 
• orders on the composition of students; 
• registration of orders.

Electronic services:

• vacant educational grants;    
• going on academic leave;
• return from academic leave;    
• extension of academic leave;    
• issuance of the original or a copy of the documents;    
• changing personal data;    
• workaround sheet for expulsions/for transfers;    
• deduction at will.

► Сontact numbers:

+7 (727) 377-33-33, ext.: 14-41; 14-42; 16-24; 18-34

Passport office is a division of the Campus Directorate that deals with the temporary registration of students at their place of residence.

Services:

• temporary registration at the place of residence;
• removal from temporary registration at the place of residence.

Electronic services:

• temporary registration at the place of residence.

► Сontact numbers:

+7 (727) 377-33-33, ext.: 14-43

International Service  is a division of the Department of International Cooperation and Internationalization for ensuring the participation of university staff and students in international educational grants, programs and projects, visa and migration support.

Services:

• consultations within the framework of international educational grants, programs and projects (Erasmus+, Newton al-Farabi, Fulbright, DAAD);
• registration of documents for foreign students to study within the framework of academic mobility at the university;
• visa support and registration services for students, teachers, researchers and members of foreign delegations arriving at the university for a scientific internship, lectures and training within the framework of academic mobility.

Electronic services:

• external academic mobility;  
• return of students on academic mobility.

► Сontact numbers:

+7 (727) 377-33-33, ext.: 14-48

Accounting is a division of the Department of Economics and Finance, engaged in conducting financial activities of the university for tuition fees, accommodation, business trips and scholarships.

Services:

• appointment, accrual and payment of scholarships/allowances;
• assignment, accrual and payment of travel expenses to students, undergraduates and doctoral students;
• acceptance of advance reports;
• consultation of students on payment and refund of payment for the hostel;
• consultation of students on payment and refund of tuition fees;
• issuance of income certificates.

Electronic services:

• payment information.

► Contact numbers:

♦ For questions regarding payment for tuition and dormitories: +7 (727) 377-33-33, ext.: 16-52; 14-47
♦ For business travel questions: +7 (727) 377-33-33, ext.: 14-54

The Military Mobilization Department is a division of the Department of Legal and Documentation Support, engaged in registration for temporary military registration of the university.

Services:

• registration for military registration;
• removal from military registration;
• issuance of certificate-appendix №3.

► Contact numbers:

+7 (727) 377-33-33, ext.: 11-28

Office of Professional Development and Career is a division of the Department of Academic Affairs that provides support to students and graduates in job search and career development.

Services:

• career counseling and career opportunity assessment;
• assistance in finding internships, vacancies and practice bases;
• conducting job fairs and meetings with employers;
• advising on the issues of the obligation to work out by citizens of the Republic of Kazakhstan who studied on the basis of a state educational order (grant).

► Сontact numbers:

+7 (727) 377-33-33, ext.: 11-27, 12-76

The Admissions Office is a division of the Department of Academic Affairs that admits applicants to educational programs of all levels implemented at the university.

Services:

• coordination of work on admission of applicants;
• organization of vocational guidance work with applicants. Providing the necessary documentation for vocational guidance and conducting career guidance work with schoolchildren throughout the year;
• conducting consultations on the conditions of admission and study at the university throughout the year;
• organizing and conducting admission of applicants to the university.

► Contact numbers:

+7 727 377 33 30

The Internationalization and Recruiting Office is a structural subdivision of the university that promotes the attraction of foreign students to the University within the framework of cooperation with foreign educational organizations.

Services:

• coordination of work on the admission of foreign applicants;
• conducting consultations on the conditions of admission and study at the university during the year;
• organization and conduct of admission of foreign applicants to the university.

► Contact numbers:

+7 (727) 377-33-33, ext.: 19-99; 15-75; 16-55.